Shipping & Returns

Shipping

Every order is carefully prepared in our workshop in Barcelona 🇪🇸.
Your order ships as soon as it’s ready — well packed and protected, because every detail matters.

• Preparation within 1 to 3 business days
• Delivery in 2 to 10 business days
• You’ll receive an email once your order is shipped

If your country is not available at checkout, please contact us here so we can check the shipping rates for you.

Important information

Economy shipping (no tracking): this option does not include tracking. In case of delay, loss or non-delivery, we will do our best to help, but the carrier may not be able to provide further details. Please note that Momenta cannot be held responsible for incidents or losses occurring once the parcel has been handed over to the postal services.

Carrier delays: delivery times may vary depending on the carrier’s workload. If you notice an unusual delay, contact us — we’ll assist you and open a claim if needed.

Wrong address / uncollected parcel: if the address is incorrect, or if the parcel is not collected and is returned to us, any new shipping fees needed to reship the order will be at the customer’s expense.

Returns

Each piece is engraved carefully, making every item unique.

👉 Personalized items cannot be returned or exchanged, except in case of defect or damage.

If your product has an issue, contact us here within 7 days with a photo.

Non-personalized items

You may return non-custom items within 14 days if they are:

• New, unworn and unaltered
• In their original packaging

Return costs are the customer’s responsibility unless it is our mistake.

Thank you

Thank you for supporting a small independent brand — created for those who love to grow, one step at a time 🏃‍♀️